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Parking is available for guests. Your booking information will include the relevant parking and access details for your apartment.

Yes. Complimentary WiFi is provided for guests, making it easy to stay connected, stream entertainment or work during your stay.

Yes. Our apartments include kitchen facilities and everyday essentials, allowing you the convenience of preparing meals during your stay.

No. Each VIP Goldroom apartment is individually furnished and styled, giving every unit its own character while maintaining our focus on comfort, quality and modern living.

Once your reservation has been successfully completed, you will receive confirmation with your booking details and further information regarding your stay.

Yes. Longer stays are welcome and are subject to availability. Contact us if you require accommodation for an extended period and our team will gladly assist.

Yes. Our apartments are individually styled, so you can view the available units and select the apartment you prefer when booking.

You can book your preferred apartment directly through our website. Simply select your apartment, choose your dates and follow the booking process to confirm your stay.

Detailed arrival and access instructions will be sent to you before check in so that you know exactly where to go and how to access your apartment.

Early check in and late check out may be available depending on bookings and apartment availability. Please contact us in advance and we will do our best to accommodate your request.

Check in and check out times will be provided with your booking confirmation. We recommend checking these details before arrival to ensure a smooth experience.

If you expect to arrive later than planned, please contact us so that we can assist with the necessary arrival arrangements.

Any compulsory charges applicable to your reservation will be communicated during the booking process. Additional services requested during your stay may carry an additional fee.

Cancellation terms may vary depending on the booking selected. Please review the cancellation conditions shown when making your reservation before confirming your booking.

A refundable security or breakage deposit may apply to your reservation. Where applicable, the amount and refund conditions will be clearly communicated before your stay.

Available payment options will be displayed during the booking process. Your reservation is only considered confirmed once the required payment has been successfully completed.

Serious or repeated breaches of the house rules may result in the reservation being terminated without refund and the guest may be responsible for any associated damages, penalties or additional costs.

Only the number of guests included in the reservation may stay overnight. Any changes to the number of guests should be arranged with VIP Goldroom in advance.

Smoking is not permitted inside the apartment. Guests may be charged for additional cleaning or damages resulting from smoking inside the unit.

Guests are expected to respect the apartment, building facilities, neighbours and all applicable building rules. The apartment may only be used by the registered guests and for its intended accommodation purposes.